Treebo leveraged The Buzz Social expertise to create an omnichannel messaging strategy that delivered personalized, behavior-triggered communications in real-time. Key initiatives included:
Real-Time Messaging: Customized notifications and messages guided users through Treebo’s offerings and the booking process.
Triggered Campaigns: Re-engaged visitors who left mid-process, providing timely nudges to return and complete their journey.
Behavioral Targeting: Tailored communications were based on user activity, creating a seamless and engaging experience.
This approach not only improved engagement but also positioned Treebo as a modern, customer-first budget hotel chain, distinct from competitors and larger travel aggregators.
Superior Engagement: A 50% increase in website engagement demonstrated the success of behavior-triggered campaigns in keeping users actively involved.
Seamless Personalization: Tailored real-time messaging resonated with users, elevating satisfaction and brand loyalty.
Record Conversions: The 35% boost in conversion rates reinforced the power of personalized communications in influencing customer decisions.
Retention Success: User retention improved by 30%, highlighting the lasting impact of meaningful customer interactions.
1.3M+
Average Views
18.4K+
Average Likes
3.6K+
Average Comments
7.3K
Average Shares
8.4%
Engagement Rate
1.9M+
Reach
